Viewing the phone display on the main window

Avaya one-X Agent allows you to view a 40-character display at the bottom of the Work List window from Avaya Aura® Communication Manager. You can view both call-related and non-call-related information including call-prompting digits, VuStats data, and the local date and time display from the ACD server.
NoteNote

Only those telephone types that are capable of displaying 80 characters are compatible with this feature.

separator
  1. On the top bar, click System Options > Agent Preferences > User Interface.
  2. In the User Interface panel enable the Show Phone Display option.
  3. Click OK.
separator
Related information
User Interface panel field descriptions
©2011, Avaya Inc. All Rights Reserved.